Family and Visitor Information

 

We recognize family and friends are concerned about the well-being of their loved ones. 

In-person visits: To learn more about in-person visitation, schedules, documents and other important information, please click here.

Friends and Family Video Visits: The Essex County Sheriff's Department now offers video visits with loved ones. This service requires a one-time registration and instructions may be found by clicking here. It will take 24 hours for the registration to be approved. Once approved, you may schedule your 20-minute visits by clicking here. Each visit costs $5 plus tax. For the Video VIsit schedule, please click here. PLEASE NOTE: Inmates on the 120B Unit follow a different schedule which is available by clicking here. If your loved one is housed in the 120A Unit please schedule video visits between 12:45p-3:45p.  All other video visits for that unit will be canceled for friends and family and accounts will be refunded.

COVID-19 Related Inmate Inquiry: Inquiries regarding COVID-19 may be submitted through our online form. Required fields of this form must be completed entirely. Department personnel will respond to inquiries within 24-48 business hours. To submit a request, please click here. Due to the protection of medical records, medical information may not be shared without consent of the inmate. Again, please be aware that the Essex County Sheriff’s Department employs all efforts in combating COVID-19 through safe distancing, cleaning protocols and medical oversight. Please see the Family & Visitor Information section of our website for non-COVID inquiries such as bail, inmate accounts, and inmate mail.

Attorney Contact: In-person meetings for attorneys and other privileged professionals such as certified translators and medical professionals resume Nov. 9, 2020. These visits will be no-contact. For information regarding on-site visits, please contact Captain Ed Melanson at emelanson@essexsheriffma.org. To register with the inmate calling system, request phone communication from a client, or request medical records, please see the COVID-19 State of Emergency Announcement for Attorneys by clicking here. Please note that inmates scheduled for court appearances via video/tele-conference are provided up to 30 minutes prior to the start of the hearing to speak confidentially with their attorney.